GPU & AI Representative engagement

Expensive accelerators sitting idle, made visible and fixed without buying more

GPU training cluster — utilisation & scheduling

Client
AI research lab · West Coast
Region
Single datacentre, dedicated fabric
Scale
64 GPUs (8 nodes) · multi-node training · 30 researchers
Timeline
7 weeks

Where they started

GPUs were the largest line in the infrastructure budget, and the team described utilisation as "probably fine" without being able to produce a number.

The problem, precisely

Cards were allocated to jobs that were not using them, and no one could distinguish a queueing problem from a training-efficiency problem.

What we did

Instrumented per-card utilisation and memory first, then separated the two failure modes the data revealed: idle-but-allocated cards and jobs running far below expected scaling efficiency.

Delivered

  • Per-card utilisation and memory instrumentation with per-user attribution
  • Scheduler policy changed so allocated-but-idle cards are reclaimed after a grace period
  • Multi-node scaling tests run per job class, revealing a fabric misconfiguration
  • Gang scheduling so multi-node jobs stop half-starting and holding partial allocations
  • Monthly utilisation report per team, published to the researchers themselves

Technologies used

  • NVIDIA GPU Operator + DCGM exporter
  • Slurm + GRES scheduling
  • NCCL / InfiniBand fabric checks
  • Kueue for gang scheduling
  • Grafana + DCGM dashboards
  • Per-team chargeback reporting

Measured result

Every number below was measured and reported to the customer. Where we do not have a measured figure, the entry is a fact rather than a percentage — we would rather be precise than impressive.

  • 31 → 78% GPU utilisation, before → after
  • 0 additional GPUs purchased
  • 1 fabric misconfiguration found by scaling tests
  • 100% of GPU hours now attributed to a team
The reusable part

Instrument before you buy. In every GPU cluster we have measured, at least a fifth of the expensive capacity was allocated to work that was not running.

Something here look familiar?

Most of these started with a cluster audit: two weeks, fixed price, and a risk map that names the single points of failure before you commit to any work. Keep the report either way.